A key component of sourcing success depends on the management of data, and the management of details. The China team’s ability to understand and manage data details is key to providing the client with a successful and rewarding experience.
To keep those details clear, we use the following forms:
• RFQ (Request for quotes): We ask clients for the most specific information possible about the product they would like to quote including target pricing, annual quantity, first order quantity, and quality details, to help provide rapid and accurate feedback. The PSS below is also an essential document for this process.
• PSS (Product Specifications Sheet): We use a PSS to help clients manage the specifications of their product, which includes all information deemed relevant for the product, including packaging.
• ISS (Inspection Specification Sheet): This document describes the specific method by which quality control will be done, for example: what the inspector should look for, and how the product should be tested to ensure conformity and give the client peace of mind, etc.
Each of the above documents, and the data they hold, are owned and controlled by the client, although TLF may provide templates and details for assistance. Once in place, these documents become an integral part of each client’s orders to the factory. They have to be signed by both buyer and seller to minimize the possibility of error.
We offer our professional quality control services during every step of the sourcing process according to each client’s quality assurance requirements. Our range of services covers the entire production process, which is offered both as an individual service as well as part of our overall sourcing operations in China.
Our Quality Assurance (QA) team comprises professionally trained engineers capable of inspection services that comply with our client’s needs.
Note: TLF’s QA department collaborates with the sourcing department, but is a separate entity to ensure independence and impartiality. Quality will never be sacrificed due to external pressures.