Our meals are all natural, free of preservatives and delivered within hours of being cooked. Our meals will last up until the 5 day in the refrigerator. Meals can be freeze to preserve a longer duration.
Clients that live in gated complexes must add “Mighty Mealz” to their guest list or provide an access code or user key to gain entrance prior to the delivery day. If the driver cannot enter the premises during the time of delivery, the driver must continue with their route as each driver in on a time constraint deadline. If a driver is asked to return back after the initial failed attempt, an additional $20.00 fee will be applied.
There may be several reasons why you would not receive a delivery. Non-payment, a scheduled hold, our driver could not access your home, or anunforeseen delivery delay due to an uncommon and unavoidable circumstance. If you feel you have missed a delivery in error please call (818) 224-9627 or email firstname.lastname@example.org and a customer service representative will contact you at the beginning of the next business day.
While your driver will be consistent with their delivery times, no specific time request can be accommodated as each driver has a set route that is mapped via satellite taking into account real time weather and traffic. Drivers are not permitted to change the order of their route on any given night.
Please leave the cooler bag out with the previous nights ice packs inside so that your driver can exchange them. We will replace the defrosted ice packs with fresh frozen packs each subsequent delivery. If the defrosted ice packs are not left out, drivers are not permitted to leave new frozen ice packs.