Refund & Return Policy
At Kids House, your satisfaction means the world to us! We understand that sometimes things don’t work out — and that’s okay. Below is everything you need to know about returns and refunds.

🛍️ What Can Be Returned
You can return items that are:

Unused and in their original condition

In the original packaging with tags attached (for clothes and shoes)

Returned within 7 days of delivery

❌ What Can’t Be Returned
We do not accept returns on:

Used or damaged items

Toys or accessories that have been opened

Items marked as Final Sale

🔄 Exchanges
Need a different size or color? We’re happy to help! Just contact us within 7 days of receiving your order, and we’ll assist you with an exchange if stock is available.

💸 Refunds
Once we receive your return and inspect the item, we’ll process your refund to the original payment method within 5–7 business days. Shipping charges are non-refundable unless the return is due to our error.

📦 How to Return an Item
Email us at support@yourdomain.com with your order number and reason for return.

We’ll provide return instructions and the return address.

Ship the item back within 7 days of receiving instructions.

🧸 Damaged or Wrong Items?
Oops! If your order arrives damaged or you received the wrong item, please contact us within 48 hours of delivery with a photo, and we’ll make it right.

If you have any questions, feel free to reach out — we’re always here to help!